Difference between revisions of "Team:Volunteers"
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{{TeamInfo | {{TeamInfo | ||
|Lead=User:Bitlair.nl-stijn, User:Sling | |Lead=User:Bitlair.nl-stijn, User:Sling | ||
− | |Does=Angelsystem, boarding of angels, | + | |Does=Angelsystem, boarding of angels, angel communication pre- and onevent, enrollment of angels, motivating angels and taking care of angels. TLC! |
|Exclusive team=No | |Exclusive team=No | ||
|Contact=team-volunteers@lists.sha2017.org | |Contact=team-volunteers@lists.sha2017.org | ||
Line 10: | Line 10: | ||
}} | }} | ||
==About== | ==About== | ||
− | SHA2017 will not be possible without the help of many volunteers. These volunteers will be called angels.Angels do not organize themself. To take care of this sort of stuff, SHA2017 has a Team:Volunteers. The goal of this team is to match the demand of angels (from the other Teams) and the supply of angels, as closely as possible. | + | SHA2017 will not be possible without the help of many volunteers. These volunteers will be called angels. Angels do not organize themself. To take care of this sort of stuff, SHA2017 has a Team:Volunteers. The goal of this team is to match the demand of angels (from the other Teams) and the supply of angels, as closely as possible. |
To accomplish this, our tasks are: | To accomplish this, our tasks are: | ||
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* Angelsystem | * Angelsystem | ||
* Angel | * Angel | ||
+ | * Angeltypes | ||
* Archangel | * Archangel | ||
* Shift coordinator | * Shift coordinator | ||
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[Question] When does the Angelsystem need to be online? | [Question] When does the Angelsystem need to be online? | ||
− | == | + | == Role definitions == |
=== Angel === | === Angel === | ||
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This is a special shift in the engelsystem, which is about manning the desk in the Heaven tent and performing these tasks: | This is a special shift in the engelsystem, which is about manning the desk in the Heaven tent and performing these tasks: | ||
− | * Receiving any new | + | * Receiving any new angels that show up in the heaven tent and setting them up with a badge, and information |
* Making sure that all current shifts are fulfilled and alerting the team if this isn't the case. | * Making sure that all current shifts are fulfilled and alerting the team if this isn't the case. | ||
− | == | + | == Angeltypes per team == |
* Team:Bar | * Team:Bar | ||
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{| class="wikitable" | {| class="wikitable" | ||
|- | |- | ||
− | ! Date !! Event Stage !! Required number of | + | ! Date !! Event Stage !! Required number of Angels |
|- | |- | ||
| Day -3 || Buildup || █ (10) | | Day -3 || Buildup || █ (10) |
Revision as of 08:53, 15 September 2016
Volunteers | |
---|---|
1st line contacts: | Stijn, Sling |
Does: | Angelsystem, boarding of angels, angel communication pre- and onevent, enrollment of angels, motivating angels and taking care of angels. TLC! |
Does not: | |
Is an exclusive team: | No |
Contact: | team-volunteers@lists.sha2017.org |
IRC: | #sha2017-volunteers-orga |
Deadlines: | |
Needed resources: | |
Comment: | |
Vacancies: | 1 |
Current team size / amount of ppl: | 3 |
Contact at projectleiding: | User:Mc.fly |
Backup Contact at projectleiding: | {{{Backup_Projectleiding}}} "{{{Backup_Projectleiding}}}" cannot be used as a page name in this wiki.
|
Managed Vacancies: | You can add for your team on a page by adding: {{TeamVacancies|Volunteers}} |
Contents
About
SHA2017 will not be possible without the help of many volunteers. These volunteers will be called angels. Angels do not organize themself. To take care of this sort of stuff, SHA2017 has a Team:Volunteers. The goal of this team is to match the demand of angels (from the other Teams) and the supply of angels, as closely as possible.
To accomplish this, our tasks are:
- Motivating people to become an angel by means of effective communication/PR, before and during the event
- Coordinating what teams need which angels, when and where
- Registering angels and their jobs in the angelsystem
- Tender loving care of these angels: food, a place to hang out, drinks and such
Things our team does not do:
- Coordinate buildup or teardown
Team structure & meetings
Want to join now or help out later? Contact Stijn or one of the other team members!
Team lead | Stijn |
Team members | Sling, ralf (Point of contact for Heaven) |
Other interested people | ... |
IRC: freenode/#sha2017-volunteers-orga (for team / orga) and freenode/#sha2017-angel (for general discussion and angels)
Mailinglist: https://lists.sha2017.org/cgi-bin/mailman/listinfo/team-volunteers for orga and https://lists.sha2017.org/cgi-bin/mailman/listinfo/sha2017-angel for angels and announcements.
Etherpad: https://pad.sha2017.org/p/volunteers
At the moment we have bi-weekly meetings on the SHA Mumble server:
-
Mo 22 aug 2016 8pm -
Mo 5 sept 2016 8pm - Mo 19 sept 2016 8pm
- Mo 3 oct 2016 8pm
- Mo 17 oct 2016 8pm
- Mo 31 oct 2016 8pm
The goal of these meetings is to check on the progress on open TODOs, sync about new developments, assign TODOs to persons, make decisions that affect the whole team and/or event, etc. Our projectleiding contact is also present during these meetings. Once we think it is needed, we will increase the frequency of these meetings. Minutes or a meeting summary should be kept by a team member and will be linked to from here.
Naming scheme
The terms we will use are:
- Team:Volunteers
- Angelsystem
- Angel
- Angeltypes
- Archangel
- Shift coordinator
- Heaven
Angelsystem
There is currently a working Angelsystem up and running, for testing purposes. Ask Stijn for more info! All team members should be thoroughly familiar with using this system.
[Question] What part of this system falls under the responsibility of the sysadmin team and what part is ours? Are they familiar with its workings from a sysadmin PoV?
[Question] When does the Angelsystem need to be online?
Role definitions
Angel
Term for anybody that signs up on the angelsystem for one or more volunteer shifts.
Archangel
Description here
Angel shift coordinator
This is a special shift in the engelsystem, which is about manning the desk in the Heaven tent and performing these tasks:
- Receiving any new angels that show up in the heaven tent and setting them up with a badge, and information
- Making sure that all current shifts are fulfilled and alerting the team if this isn't the case.
Angeltypes per team
- Team:Bar
- Team:Broadcast
- Team:Buildup Mgmt
- Team:Communications
- Team:Content
- Team:Deco
- Team:Family Village
- Team:Foodcourt and Vendors
- Team:Heaven
- Team:Infodesk
- Team:Infrastructure
- Team:Logistics
- Team:Lounge
- Team:NOC
- Team:POC
- Team:Permit
- Team:Productiehuis
- Team:Safety and Security
- Team:Sanity
- Team:Sysadmin
- Team:Takedown Mgmt
- Team:Villages
- Team:Volunteers
- Volunteer shift coordinator
- Team:Tickets and Entrance
These people could come from this team, but they could also be angels who have experience with volunteering or whom we trust with this important task.
Heaven
see Heaven
Angel food
see Food
Angel merchandise, PR-material
[Question] Do we want hats like at OHM? Anything else?
Angel rewards
We should have some sort of reward for completing shifts, for example a ticket or token that can be exchanged for using the volunteer kitchen and heaven facilities. If there is no access control on the massages or food then it will likely be overrun and not available to the people who really need it. These tickets could also be distributed trough the rest of the orga, for people that are not doing Angel shifts but are helping out otherwise.
Random things
- We should probably have an idea about which of the angels are trained in First Aid or BHV, SVH (for Team:Bar) or other relevant certifications?
- TODO: Traffic team mentioned a special training for their angels even before the camp starts (?), let's get into contact with them how they see this happening.
Workforce planning
In order to size our facilities properly and make a decent planning, we will need to know numbers and facts. The table below describes the number of angels we are supposed to be able to handle on a given day.
Date | Event Stage | Required number of Angels |
---|---|---|
Day -3 | Buildup | █ (10) |
Day -2 | Buildup | ██ (20) |
Day -1 | Buildup | ████ (40) |
Day 0 | Buildup | ██████████ (100) |
Day 1 | Event | ████████████████████ (200) |
Day 2 | Event | ████████████████████ (200) |
Day 3 | Event | ████████████████████ (200) |
Day 4 | Event | ████████████████████ (200) |
Day 5 | Event | ████████████████████ (200) |
Day 6 | Teardown | ██████████ (100) |
Day 7 | Teardown | █████ (50) |
Day 8 | Teardown | ██ (20) |
Day 9 | Teardown | █ (10) |
TODO: replace first column with actual dates once they are definitive. Also, these numbers are wild mockup/guesstimates/fakes, do not use them for anything.
Other resources
Stats from other events
32c3: ~2500 registered, ~1800 arrived, ~30 freeloaded shift(-hours)
Links
- https://pad.bitlair.nl/p/volunteers (backup pad)
- https://pad.ifcat.org/p/teamresponsibilities
- https://pad.sha2017.org/p/sha2016-01-23
- https://events.ccc.de/camp/2015/wiki/Static:Volunteers
- https://events.ccc.de/camp/2011/wiki/Angels
- https://ohm2013.org/wiki/Volunteering
- https://wiki.emfcamp.org/wiki/Volunteering
- https://wiki.emfcamp.org/wiki/File:HandbookforOrgaVolunteers.pdf