Difference between revisions of "Team:Sysadmin"

From SHA2017
Jump to: navigation, search
m
(Services)
 
(38 intermediate revisions by 10 users not shown)
Line 1: Line 1:
 
{{TeamInfo
 
{{TeamInfo
|Lead=User:Techinc.nl-mattronix, User:Peetz0r, User:Techinc.nl-piele, User:Zarya
+
|Lead=User:Techinc.nl-mattronix, User:Techinc.nl-piele
|Contact=sysadmin@sha2017.org (<= CHANGED!!)
+
|Does=Manage IT infrastructure, handle installation and updates, monitor performance and uptime, make virtual servers available
|Deadlines=
+
|Does not=IT user support
 +
|Exclusive team=No
 +
|Contact=sysadmin@sha2017.org
 +
|IRC=sha2017-sysadmin
 +
|Vacancies=0
 +
|Team Size=6
 +
|Projectleiding=User:Attilla
 
}}
 
}}
We are the Sysadmin team, we provide services.
 
  
 +
==About==
 +
We are the sysadmin team. We provide the IT services and infrastructure needed for this orga to function. Below you can find an overview of the services we currently have deployed / maintain.
 +
 +
==Members==
 
Members are (in alphabetical order, not importance):
 
Members are (in alphabetical order, not importance):
* Mattronix (Techinc)
+
* Derik
* Peetz0r (Sk1llz)
+
* Hackman
* Piele (Techinc)
+
* Leandra
* Zarya (Nurdspace)
+
* Maikel
 +
* Mattronix
 +
* Piele
 +
 
 +
== Using the provided services ==
 +
Some of the services below require an account. A [https://ssp.sha2017.org/login self-service portal] is available to register an account: this account is usable for many of the services advertised below. The account has to be approved. Please contact your teamlead, or if you don't have a team yet, contact [[Team:Projectleiding]]. '''Don't mail sysadmin to approve your account, it's not up to us to make the call to approve or deny your request'''
 +
 
 +
== Support ==
 +
We provide support only via our ticket system RT. You can send us your support request to [mailto:sysadmin@sha2017.org sysadmin@sha2017.org]. Our aim is to give you a reply within 24 hours.
 +
 
 +
Rules for support request:
 +
* Only teamleads (first line contacts) can request services for a team. If a non-first-line-contact requests a service for a team, it has to be approved by the teamlead first before we take action.
 +
* Feature requests, as well as bug reports can be requested / reported by anyone.
 +
* If your request contains something like "How can i do X on service Y" we kindly ask you to RTFM.
 +
 
 +
== Mail ==
 +
Yes, with registering an account comes an @sha2017.org mail address. You can use SOGo for webmail. If you want to use your own mailclient, the settings are below.
 +
 
 +
* SMTP:: mail.sha2017.org port 587 STARTTLS
 +
* IMAP:: mail.sha2017.org port 993 SSL/TLS
 +
 
 +
If you want to forward your mail to your own account, that too is possible:
 +
* Login into [https://webmail.sha2017.org webmail]
 +
* Press the preferences icon
 +
* Select mail
 +
* tab forward
 +
* Select 'Forward incoming messages'
 +
* Fill in your destination address
 +
* Press in the right upper corner on the green save button
  
 +
From now on, your @sha2017.org mail address will be forwarded.
  
What have we done so far:
+
== Spacenet ==
* Setup a colo server at a datacentre
+
The sha2017.org domain also has a realm within Spacenet.
* Setup a basic website, ldap, wiki with saml integration
 
* Mail, webmail, and Caldav / carddav
 
* Ticketing system
 
* Encrypted backups to 2 different offsite locations
 
* Easy deployment of services using Ansible
 
* Finished the mailinglist server
 
  
Where are we currently working on:
+
Spacenet is a federated authentication system for secure roaming (wireless) network access across hackerspaces and community events.
  
* Installing a second server for failover
+
For configuration of your client, please visit https://spacefed.net/index.php?title=Category:Howto/Spacenet
* Integrate VisualEditor into Mediawiki
 
  
 +
== Services ==
 +
{{Service
 +
| image=selfserviceportal.png
 +
| what=Registering to most system
 +
| url=[https://ssp.sha2017.org/login ssp.sha2017.org]
 +
| support=Register, contact teamlead or projectleiding for approval.
 +
| maintainers=-
 +
}}
  
Roadmap:
+
{{Service
 +
| image=xmpp.png
 +
| what=Chatting service
 +
| url=[xmpp://sha2017.org xmpp://sha2017.org]
 +
| support=[https://pidgin.im Pidgin Client], [https://en.wikipedia.org/wiki/Comparison_of_instant_messaging_clients#XMPP-related_features many clients available]
 +
| maintainers=[[User:Techinc.nl-mattronix|Mattronix]]
 +
}}
  
- Q4 2015:
+
{{Service
* Resource request form
+
| image=seafile.png
* Seafile
+
| what=File sharing. Log in using username@sha2017.org
* Documentation
+
| url=[https://files.sha2017.org https://files.sha2017.org]
 +
| support=[http://help.seafile.com/en/desktop/install.html Installing the client]
 +
| maintainers=[[User:Techinc.nl-piele|Piele]]
 +
}}
  
- Q1 2016:
+
{{Service
* Expansion to other datacentre
+
| image=mumble.png
* Main website
+
| what=Voice chat
* Create user provisioning portal (LDAP self service)
+
| url=mumble.sha2017.org
* Jabber
+
| support=[http://www.mumble.com/mumble-server-support.php Manual], voice support available
* CMDB
+
| maintainers=[[User:Techinc.nl-mattronix|Mattronix]]
* Monitoring
+
}}
  
- Q2 2016
+
{{Service
* Finish user portal
+
| image=sogo.png
* Finish CMDB
+
| what=Mail, Contacts and Calendar
* Finish monitoring
+
| url=[https://webmail.sha2017.org webmail.sha2017.org]
 +
| support=[http://wiki.sogo.nu/ support wiki]
 +
| maintainers=[[User:Techinc.nl-mattronix|Mattronix]]
 +
}}
  
- Q3 2016 (midpoint)
+
{{Service
* Angel system
+
| image=mailman.png
* VPSes
+
| what=Group mailing lists
 +
| url=[https://lists.sha2017.org/ lists.sha2017.org]
 +
| support=[http://www.list.org/users.html user guide]
 +
| maintainers=[[User:Techinc.nl-mattronix|Mattronix]], [[User:Techinc.nl-piele|Piele]]
 +
}}
 +
 
 +
{{Service
 +
| image=rt.png
 +
| what=Support Ticketing System
 +
| url=[https://rt.sha2017.org rt.sha2017.org]
 +
| support=[http://www.list.org/users.html user guide]
 +
| maintainers=[[User:Techinc.nl-piele|Piele]]
 +
}}
 +
 
 +
{{Service
 +
| image=etherpad.png
 +
| what=Colaborative text editing
 +
| url=[https://pad.sha2017.org pad.sha2017.org]
 +
| support=[https://github.com/ether/etherpad-lite small demo]
 +
| maintainers=[[User:Techinc.nl-piele|Piele]]
 +
}}
 +
 
 +
{{Service
 +
| image=kanboard.png
 +
| what=Project management tool
 +
| url=[https://kanboard.sha2017.org kanboard.sha2017.org]
 +
| support=[https://kanboard.net kanboard.net]
 +
| maintainers=[[User:Techinc.nl-piele|Piele]]
 +
}}
 +
 
 +
{{Service
 +
| image=redmine.png
 +
| what=Project management tool
 +
| url=[https://redmine.sha2017.org redmine.sha2017.org]
 +
| support=[http://www.redmine.org/guide Redmine Guide]
 +
| maintainers=[[User:Techinc.nl-piele|Piele]]
 +
}}
 +
 
 +
{{Service
 +
| image=frab.png
 +
| what=Call for Papers system
 +
| url=[https://frab.sha2017.org frab.sha2017.org]
 +
| support=[https://github.com/frab/frab github]
 +
| maintainers=[[User:Techinc.nl-piele|Piele]]
 +
}}
 +
 
 +
{{Service
 +
| image=engelsystem.png
 +
| what=Volunteer registration (Engelsystem)
 +
| url=[https://angel.sha2017.org angel.sha2017.org]
 +
| support=[https://github.com/engelsystem/engelsystem github]
 +
| maintainers=[[User:Sha2017.org-leandra|Leandra]]
 +
}}
 +
 
 +
{{Service
 +
| image=mediawiki.png
 +
| what=Wiki / Knowledge sharing system
 +
| url=[https://wiki.sha2017.org wiki.sha2017.org]
 +
| support=[https://www.mediawiki.org/wiki/Help:Contents mediawiki help]
 +
| maintainers=[[User:Techinc.nl-piele|Piele]]
 +
}}

Latest revision as of 18:33, 19 July 2017

Sysadmin
1st line contacts: mattronix, piele
Does: Manage IT infrastructure, handle installation and updates, monitor performance and uptime, make virtual servers available
Does not: IT user support
Is an exclusive team: No
Contact: sysadmin@sha2017.org
IRC: #sha2017-sysadmin
Deadlines:
Needed resources:
Comment:
Vacancies: 0
Current team size / amount of ppl: 6
Contact at projectleiding: User:Attilla
Backup Contact at projectleiding: {{{Backup_Projectleiding}}}
"{{{Backup_Projectleiding}}}" cannot be used as a page name in this wiki.
Managed Vacancies:
You can add for your team on a page by adding: {{TeamVacancies|Sysadmin}}

6 Team Members Sysadmin


About

We are the sysadmin team. We provide the IT services and infrastructure needed for this orga to function. Below you can find an overview of the services we currently have deployed / maintain.

Members

Members are (in alphabetical order, not importance):

  • Derik
  • Hackman
  • Leandra
  • Maikel
  • Mattronix
  • Piele

Using the provided services

Some of the services below require an account. A self-service portal is available to register an account: this account is usable for many of the services advertised below. The account has to be approved. Please contact your teamlead, or if you don't have a team yet, contact Team:Projectleiding. Don't mail sysadmin to approve your account, it's not up to us to make the call to approve or deny your request

Support

We provide support only via our ticket system RT. You can send us your support request to sysadmin@sha2017.org. Our aim is to give you a reply within 24 hours.

Rules for support request:

  • Only teamleads (first line contacts) can request services for a team. If a non-first-line-contact requests a service for a team, it has to be approved by the teamlead first before we take action.
  • Feature requests, as well as bug reports can be requested / reported by anyone.
  • If your request contains something like "How can i do X on service Y" we kindly ask you to RTFM.

Mail

Yes, with registering an account comes an @sha2017.org mail address. You can use SOGo for webmail. If you want to use your own mailclient, the settings are below.

  • SMTP:: mail.sha2017.org port 587 STARTTLS
  • IMAP:: mail.sha2017.org port 993 SSL/TLS

If you want to forward your mail to your own account, that too is possible:

  • Login into webmail
  • Press the preferences icon
  • Select mail
  • tab forward
  • Select 'Forward incoming messages'
  • Fill in your destination address
  • Press in the right upper corner on the green save button

From now on, your @sha2017.org mail address will be forwarded.

Spacenet

The sha2017.org domain also has a realm within Spacenet.

Spacenet is a federated authentication system for secure roaming (wireless) network access across hackerspaces and community events.

For configuration of your client, please visit https://spacefed.net/index.php?title=Category:Howto/Spacenet

Services

selfserviceportal.png
Registering to most system

ssp.sha2017.org

Support: Register, contact teamlead or projectleiding for approval.

Maintainer: -

xmpp.png
Chatting service

xmpp://sha2017.org

Support: Pidgin Client, many clients available

Maintainer: Mattronix

seafile.png
File sharing. Log in using username@sha2017.org

https://files.sha2017.org

Support: Installing the client

Maintainer: Piele

mumble.png
Voice chat

mumble.sha2017.org

Support: Manual, voice support available

Maintainer: Mattronix

sogo.png
Mail, Contacts and Calendar

webmail.sha2017.org

Support: support wiki

Maintainer: Mattronix

mailman.png
Group mailing lists

lists.sha2017.org

Support: user guide

Maintainer: Mattronix, Piele

rt.png
Support Ticketing System

rt.sha2017.org

Support: user guide

Maintainer: Piele

etherpad.png
Colaborative text editing

pad.sha2017.org

Support: small demo

Maintainer: Piele

kanboard.png
Project management tool

kanboard.sha2017.org

Support: kanboard.net

Maintainer: Piele

redmine.png
Project management tool

redmine.sha2017.org

Support: Redmine Guide

Maintainer: Piele

frab.png
Call for Papers system

frab.sha2017.org

Support: github

Maintainer: Piele

engelsystem.png
Volunteer registration (Engelsystem)

angel.sha2017.org

Support: github

Maintainer: Leandra

mediawiki.png
Wiki / Knowledge sharing system

wiki.sha2017.org

Support: mediawiki help

Maintainer: Piele