Team:Info

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Info
1st line contacts: DWizzy
Does: Lead-up:
  • Content
  • Beating the drums (with communications)
  • Finding answers and answering questions (in that order, preferably)

Event:

  • Smiling at visitors from behind the infodesk
  • Routing people, welcoming them, handing out booklets (with Ticket?)
  • Answering questions
  • Giving information you didn't know you needed

All communications

  • Press (as as sub-team): accredits journalists, supervises their visit and gives interviews (Volkorn)
  • External communication: facilitates communication of the SHA.org team to the outside, provides all the information a visitor, speaker, journalist or volunteer would need to get started (in collaboration with Team Content, Team Infodesk and Team Volunteer)
  • Internal communication/Promotion (we are looking for ppl. here. Maybe Marjolijstje could pick this up)

See: Team:Infodesk/Planning

Does not:
  • Signage (that's team DECO)
  • Maps
  • Design
  • Small facilities stuff
Is an exclusive team: No
Contact: infodesk@lists.sha2017.org
IRC: #sha2017-infodesk
Deadlines:
Needed resources:
Comment:
Vacancies: 2
Current team size / amount of ppl: 5
Contact at projectleiding: User:Mr seeker
Backup Contact at projectleiding: User:Damnlie
Managed Vacancies: Wanted: Team Info
You can add for your team on a page by adding: {{TeamVacancies|Info}}

10 Team Members Info

For other teams

Dear other teams, we need information from you! If you want to announce (tweet, blog) something, get help with the visitors wiki, please feel free to welcome to contact us at infodesk@sha2017.org.
If you have answers, we also want your content in the FAQ

You can call us during the event on number: 1208. We also manage Team:Info/Press!

Next Meeting

Team Mumble Meeting, every other Tuesday evening starting Nov 1, 21:00 UTC+1 (CET) Schedule and notes: https://pad.sha2017.org/p/Infodesk_prog

Description

Compiles and disseminates information mainly for visitors, and probably a hub for the other teams - and front desk for them, if they want.

Team:Infodesk/Planning
Team:Infodesk/Budget

Members

We have/look for people that like to organise and set up the infodesk, as well as people who love getting to know the innards by finding answers to questions.


  • DWizzy - team organiser; experience with previous editions; IRL a wiki and community guy
  • Boekenwuurm - social media, communications
  • thomascovenant - als team lead for tickets
  • _eLMo_ - experience organizing events 50-250 people; IRL a programmer and scrum master
  • Stern
  • Vollkorn - press handling
  • Electrowolf


During the event, we have dozens of shifts for people wanting to help other visitors (see Team:Infodesk/Planning#Resources)

Profile

We're looking for interpersonal skills foremost, inquisitive people who like to gather information and structure it/disseminate in a readable fashion. Much of the information we want to give, we have to compile with other teams.

It'd be great if you have experience working independently, getting things from other people and being hospitable to people asking questions, keeping your 'RTFM' thoughts muttered.

TODO

* Fill out Team:Volunteers/Angeltypes before march 31 2017 done

Projects

pre-event infodesk Event infodesk
On-site
Answering questions via mail and social media.
On-site
Answering questions during the event at a physical desk.
PreCommunications Booklet
On-site
Newsletterz, twitterz and facebookz. All things we want to share with visitors.
On-site
The information booklet that all visitors get uppon entering. Like a printed mini wiki.
On Site Communications Press
Communications on site of small notifications, and the fysical desk Contact with the press, location for press to rest, media for PR.